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ShiftSeat is a woman-owned marketplace connecting independent expedited drivers with the small and mid-sized fleet owners who need them. Drivers use it free; fleet owners pay 7.5% of the daily seat rate on filled seats only. Founded in May 2026 and based in Lakeland, Florida.
Boilerplate, founder bio, key facts, and downloadable assets — all on this page, no request required. If something you need isn’t here, email us and we’ll get it to you the same day.
Company boilerplate
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ShiftSeat is a marketplace that connects independent expedited drivers with the small and mid-sized fleet owners who need them. Drivers build one verified profile — CDL, endorsements, team status, availability — and fleet owners post open seats. ShiftSeat handles matching, onboarding paperwork, and payment, and never charges drivers a fee; fleet owners pay 7.5% of the daily seat rate on filled seats only. The platform is built to give smaller operators the same ability the mega fleets have always had: when a truck goes down, put the driver in another seat instead of sending them home. ShiftSeat LLC is a woman-owned company founded in May 2026 and based in Lakeland, Florida.
ShiftSeat is a woman-owned marketplace connecting independent expedited drivers with the small and mid-sized fleet owners who need them. Drivers use it free; fleet owners pay 7.5% of the daily seat rate on filled seats only. Founded in May 2026 and based in Lakeland, Florida.
What problem does ShiftSeat solve?
The short version, for reporters who want the angle before the specs.
Every driver knows the tradeoff. The small fleet pays better — but when that truck breaks down, you’re out of work until it’s fixed. The mega fleet pays less and always has another seat ready. Drivers have been choosing between money and stability for as long as the industry has existed.
ShiftSeat is built to erase that choice. Small and mid-sized fleet owners post open seats. Verified drivers post availability. A driver sidelined by a breakdown finds a seat in days instead of weeks, and a fleet owner with a truck and no driver fills it without a hiring cycle. The depth of bench that only the largest fleets have ever had becomes something a three-truck operation can reach.
The platform launched inside the FedEx Custom Critical contractor network — the market its founder operates in daily — and is built for expedited fleets generally.
Key facts
| Legal name | ShiftSeat LLC |
|---|---|
| Founded | May 2026 |
| Headquarters | Lakeland, Florida |
| Founder & owner | Etien Alcantara (100% owner) |
| Ownership | Woman-owned |
| Category | Two-sided marketplace — expedited freight staffing |
| Market served | Small and mid-sized expedited fleet owners (ISPs) and their drivers |
| First network | FedEx Custom Critical contractor ecosystem |
| Availability | Live on iPhone and Android |
| Cost to drivers | Free, permanently |
| Cost to fleet owners | 7.5% of the daily seat rate, filled seats only. Launch offer: listing is free, and the first 25 ISPs to sign up pay 5% for their first year. |
| Website | shiftseat.ai |
Founder
Etien Alcantara
Print-resolution version available on request —
press@shiftseat.ai
Etien Alcantara
Founder & Owner
Etien Alcantara is the founder and sole owner of ShiftSeat, a woman-owned marketplace connecting expedited drivers with the small and mid-sized fleet owners who need them.
She spent nearly twenty years in retail merchandising and buying — at Walmart, Amazon, Sears, and RadioShack — before leaving corporate life in 2017. She owns and operates Miles 2 Go Transport, an expedited fleet based in Lakeland, Florida, where she manages the company’s finances, compliance, and back-office operations.
ShiftSeat came directly out of that work. Running a small fleet, she watched the industry’s oldest tradeoff play out firsthand: the smaller fleet pays the driver better, but can’t reseat that driver when a truck goes down. The mega fleets can. ShiftSeat is her attempt to give the smaller operator that same depth of bench — and to float all the boats at once.
Downloadable assets
Free to use in coverage of ShiftSeat. No permission request needed.
Founder headshot
Etien Alcantara. Vertical and square crops, web resolution. Need print resolution? Email us and we’ll arrange it.
4:5 portrait Square crop
The product
Free to use in coverage of ShiftSeat. Click the image for the full-resolution file.
A posted seat
Every term a driver needs is on the listing before they apply — daily rate, freight type, staging location, holdover pay, and breakdown pay.
Download PNGMedia contact
Interviews, questions, fact-checks, or anything you need that isn’t on this page.
Etien Alcantara — Founder & Owner
press@shiftseat.aiWe answer press email the same business day.
A few notes for accuracy
ShiftSeat is independent
ShiftSeat LLC is independently owned and operated. It is not affiliated with, endorsed by, or sponsored by FedEx Freight Holding Company, Inc., FedEx Custom Critical, Inc., FedEx Corporation, or any of their subsidiaries or affiliates. FedEx® and FedEx Custom Critical® are trademarks of their respective owners and are referenced here descriptively, to identify the contractor network within which ShiftSeat’s first users operate.
Note for reporters: FedEx Custom Critical became part of FedEx Freight Holding Company, Inc. (NYSE: FDXF) when that company was spun off from FedEx Corporation on June 1, 2026.
Ownership
ShiftSeat LLC is 100% owned by Etien Alcantara and is a woman-owned business.
Naming
The company name is one word, capital S twice: ShiftSeat. Not “Shift Seat,” and not “SlipSeat” — the latter is an unrelated company.
Asset usage
The logos, screenshots, and photography on this page may be used in editorial coverage of ShiftSeat without asking. Please don’t alter the logo’s colors or proportions, and please don’t use ShiftSeat marks in a way that implies partnership or endorsement.